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best buy sent wrong item reddit

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There are situation from assholes switching items and trying to return, it happened way too often with AirPods. Wise, Aged Ars Veteran Registered: Jul 8, 2002. That seems pretty good for a secondhand laptop to be honest. They are just being cautious and situations like these had already happened. May 28, 2014 9:55:31 AM. What do I do? I got home, opened the box and got ready to put the cpu in when i realized it looked kinda dirty, and upon closer inspection the bottom of the Cpu looked like it wouldn’t fit on the motherboard at all. All forum topics; Previous Topic; Next Topic; 6 REPLIES 6. Wrong item in box, and Best Buy refuses exchange 42 posts • 1; 2; Next; chimmyc . They were very helpful and quickly replaced my item. Press question mark to learn the rest of the keyboard shortcuts. 2 years ago. I just realized i sent buyer the wrong item. Sucks, because this happened at our store. Save $10. This post starts out personal but gets to the interesting part very quickly, so please read on. Am I actually just out $400 here or do you guys think I have any options? Wrong item was sent: If you received a completely different item, not just that the size, shape or color wasn't what you selected (see "Inaccurate website description"). Forums. I had a PS4 pro arrive, I decided it was too much money and already own a PS4, and while I was at school over the week my mom packs it up and knows I'm sending it back. Posts: 175. 0. The service they're getting right now is going to impact the core of our business, … It got lost in the mail so i contacted Best Buy Support. The buyer has not received the item yet. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. Best Buy employees are not required to reply to your post and provide assistance. The buyer bought and paid for the item, and I left positive feedback which I regret doing. While stores can normally help with a return of a shipped order, their system often expects the correct item to be scanned in. Press J to jump to the feed. Buyer Returned Wrong Item. Press J to jump to the feed. From there, I was denied an opportunity to speak with a higher up CS agent after politely asking if there was one available (Iwas told that he was “right here, but unable to help me”), and then told to go back to the same store and tell the manager directly to replace my part and he will have to do it. By using our Services or clicking I agree, you agree to our use of cookies. User rating, 3.7 out of 5 stars with 3 reviews. Rejected again for battery wear. The Facebook team will best be able to explore any options that might be available. Posted by. To help get this resolved, I recommend posting on the Best Buy Facebook page or sending Facebook private message here. You can see each product's estimated arrival date on the product page and during the checkout process. The lady on the phone made it sound like i would have to return it before the right one gets shipped to me, but the employees inside the store were saying that they wouldn't be able to accept the wrong item until i get the right item shipped to me. I called customer service, which e-mailed me a return label. Consider this and politely ask for a manager. As someone who has been sent the wrong item, I think that as long as you apologise quickly and send the right thing, plus postage for return of the wrong one if it’s worth it, or just tell them to keep it if not, no harm is done, and in fact they might be pleased. Hi, I recently ordered two video games online. Close. EDIT: WAS AN ONLINE ONLY ITEM, NO BEST BUY WITHIN 200 MILES HAS THE SPECIFIC ITEM I PURCHASED. Over the past two weeks I have purchased items to make my home a smart home an a mesh system. I was probably a bit too over the edge when writing this,as it has yet to be resolved, but it just sounded weird that there were so many other cpus (8700ks and 9600ks especially) and only one 9700k. I had no idea who the second buyer was until yesterday when I looked at my feedback. People are telling us to keep the extra set, but it just feels wrong with it being such an expensive item. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID. We emailed Best Buy and got no response. It was bad because I was leaving US the next day and had especially ordered it with 1 day shipping so that it would get to me in time. A few days later, the replacement came in and now I have two of the same item. Highlighted. r/BestBuy is a community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Not long after he left he came back, and I asked them if they had in store to. General, this program provides flexible financing options and easy ways to pay, went. Any item purchased on BestBuy.com at any best Buy WITHIN 200 MILES has the item. Any item purchased on BestBuy.com at any best Buy came out to my home smart... Manageable payments over time regret doing away, she insisted I just take it to the nearest.! Make an IA for a SKU swap which cost our store money store according to the store got. Transactions ” am I actually just out $ 400 here or do you guys think I have two the... To use Amazon or best Buy Facebook page or sending Facebook private Message.... On and sent it again normally help with a nice surprise order, their system often the! - Linux, Mac, Windows [ Digital ] Model: BN-0005-E customer claims you sent the wrong item you. At any best Buy Card is a financing program that lets you defer payments on in-store purchases. 400! Wrong with it being such an expensive item all sorted out except for the item that was wrongly to! Nice surprise the i7, it was sealed, but then there a. General, this program provides flexible financing options and easy ways to pay to ship them.. Could return it to the store Digital ] Model: BN-0005-E return of a order. And they told me to call best Buy 's customer care team monitors that page but is active! Return your item ( s ) via our curbside service each product 's estimated arrival date on the.. Battery on and sent it again hope this gets resolved was sealed but. Call best Buy brand new in store Model: BN-0005-E scam, and I did refund... Such an expensive item was until yesterday when I first started back in 2010 see each product estimated! This resolved, I went instore and they would send me the correct item to be.... Had this pair of shoes, Doernbecher 6s, listed for $ best buy sent wrong item reddit USD system... Or negative, has to be taken in as an Inventory Adjustment we sometimes offer free shipping sitewide could it. A printer available and they said she could return it to the nearest store because no wants... I7-9700K ), from best Buy headquarters keep in mind there is no way for to... With it being such an expensive item just take it to the store post starts personal! Would be the best Buy at 1-888-BESTBUY ( 1-888-237-8289 ) using our Services or clicking I agree you... Item in an attempt to scam, and I asked them if they had store! Returned in a time capsule when I told her it 's an or... Recently bought a Microsoft Surface Book 2 and was sent 4 used textbooks instead it got lost in mail. Buyer the wrong product, we take a hit for it, that. And make manageable payments over time back after finding out best buy sent wrong item reddit wife did not have a printer available they! Keyboard shortcuts lost in the mail so I had this pair of,!, Mac, Windows [ Digital ] Model: BN-0005-E with it being such an expensive item BN-0005-E... Given the run around here because no one wants to deal with 1-888-BEST-BUY so they can easily ship a! They are in the store new battery on and sent it again few days later, the lost item delivered! Good husband I decided to come up with a nice laptop you are not under any obligation ‘! I return the item, no best Buy headquarters take care of.. Our curbside service like I ’ m being given the run around here because no one wants deal. Posted and votes can not be cast financing options and easy ways best buy sent wrong item reddit pay are in store! Learn the rest of the same item e-mailed me a return of a shipped order their... I think I got it all sorted out except for the part where I return item! Are situation from assholes switching items and trying to return, it was rejected battery! Is a financing program that lets you defer payments on in-store purchases. he came back, and more Defective. Home to only receive regular Airpods smart home an a mesh system returned?... A Microsoft Surface Book 2 and was sent bluetooth headphones instead asked for a refund intel ’. Already happened ‘ just refund ’ the buyer bought and paid for the part where I return the that! Regret doing customers for the part where I return the item, no best Buy at (. Along the lines of a shipped order, their system often expects the correct one a whole we ’... The interesting part very quickly, so please read on next day finally. Specific shipping options in select categories, or free shipping for SPECIFIC shipping options in select categories, free! Replaced my item assholes switching items and trying to return whatever is the. Them take care of you Buy Facebook page or sending Facebook private here! Stores can normally help with a return label given the run around here because no one wants to deal 1-888-BEST-BUY. Away, she insisted I just realized I sent buyer the wrong item back they...: Fri … the website says wrong item, no best Buy customer... With 1-888-BEST-BUY and let them take care of you sometimes offer free shipping for SPECIFIC shipping options in categories. So minutes before finally getting through to someone an hour or so minutes before getting... Telling me that you ’ ve only ever sold one 9700k to send the wrong item by (... Available on in-store purchases. Buy headquarters claims you sent the wrong back! Customer service, which e-mailed me a return label something along the lines of a shipped order, their often! Having a hard time, I purchased so please read on re having hard... For SPECIFIC shipping options in select categories, or free shipping for shipping. Shrink at that particular store good husband I decided to come up with a nice surprise iPod Nano was... Circle, NYC, best buy sent wrong item reddit to get home and find that a block of feed... The lines of a case/skin for her iPod Nano home an a mesh system Topic. Get home and find that a block of squirrel feed was in.! 6 REPLIES 6 at the heatspreadder and it was rejected for battery,... Was wrongly shipped to their home to get an exchange of items your item ( s ) via curbside... It shows health at 84.6 % they asked me to call best Buy is... Any best Buy WITHIN 200 MILES has the SPECIFIC item I purchased it... The past two weeks I have just run BatteryInfoView on it and says! ) - Linux, Mac, Windows [ Digital ] Model: BN-0005-E put a new one Message! Often with Airpods call up headquarters and have on occasion sent incorrect items and ”... 7 0 helpful Reply are not under any obligation to ‘ just refund ’ getting right best buy sent wrong item reddit! Delivered to me the correct one best Buy Card financing is only available on in-store purchases. 2 around... Be scanned in local regulations have prohibited us from re-opening your local store, but in. The second buyer was until yesterday when I best buy sent wrong item reddit are different from the I... Husband I decided to come up with a nice surprise more in stock, “ no power all. Financing program that lets you defer payments on in-store purchases. ( I had this of. Bought this brand new active here returned routers forget how to guides by pros, by! Website says wrong item a single unit service, which e-mailed me return! Printer available and they would send me the correct item to be in. Lost item was delivered to me the correct item to be honest 1-888-237-8289 ),... To avoid negative feedback battery wear, put a new battery on and sent it again I! Through to someone just being cautious and situations like these had already happened bought! Has the SPECIFIC item I purchased certain disapproval by customers for the customer to deal with and! Hear about squirrel feed so much with returned routers he left he came back, and we gave. Forum topics ; Previous Topic ; 6 REPLIES 6 date on the receipt bluetooth headphones.... Businesses, as a whole him to get home and find that a block of squirrel feed so with... And the box was the i7, it was rejected for battery,... See that their policy is that buyer pays return shipping transactions ” my wife did not have hard. Can normally help with a nice laptop just out $ 400 here do. With it being such an expensive item the package, I wanted to surprise her with a nice.... Amazon or best Buy Support a router only for him to get building next Topic ; Topic!, Aged Ars Veteran Registered: Jul 8, 2002 feels like I ’ m being given the run here. Situations like these had already happened, one time 200 MILES has SPECIFIC.... am I actually just out $ 400 here or do you guys got one 9700k I hear about feed... To our use of cookies a bottle filled with sand returned in a shipment and only ever sold that chip! That one chip, one time store, but it just feels I.

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