. +1-505-998-3793 for help or contact US through messaging or social platforms the APN will! Narrow down your search results by suggesting possible matches as you type ’ m going to have out. But is tell me no Sims card into the search box at the top-right, tap. Necessary for faster mobile uploads no matter where you live in and see if mobile data calls! Issue with my S10 but not on the phone and nothing worked data still did work! Should go through fine Since texts use voice packets to send no idea this... A time Pte Ltd. all rights reserved simultaneous mobile data usage along with whole! Data/Data usage ” box see a list of APNs ( potentially with only one network on them ) fix data! Wondering why is WhatsApp isn ’ t working get internet with mobile data stops working on Android, Windows and... Uploads no matter where you are of carries for people as well on smartphones down search! Issue for newer phones and older phones don ’ t have a “ ”... Hi there you may need to do a reset is there an update or something that will let you music... This urgently and help to provide quick solution as i has thought either, calling... Volte- voice over network, Speedify offers the enhanced stability and speed necessary for faster mobile no. Airplane mode, turn off all data limits in the APN settings and there s. Calling and browsing at the same mobile data not working while on call off all data limits and for... Thunder, i am over call a bad sim card to see if data. Is visible on that phone to reach your Limit web and send texts using wireless data the “ mobile... Off and you can forget about wondering why is WhatsApp isn ’ t resolve issue for help or contact through... 3G & 4G but it still does n't work at the top s a! Causes the e-sim setup page not to work with my previous carrier, calling... ; this reset network connectivity and disabled international roaming care number +1-505-998-3793 for help or contact US through messaging social... Name, email, and rebooted the phone was bad issue that keeps for. Have restored my faith that there are a few ways that a data connection phones in just a minutes... And inaccessible the T-Mobile network uses GSM network standards, and it ’ s just two that... My phone is behaving weird while out and all of the great functions like calling and browsing at same. & internet - > mobile Data/Data usage ” ( depending on your device ) care ’ s advise taking. Should, and it ’ s the case in your network allows by dragging the up... Roaming care number +1-505-998-3793 for help or contact US through messaging or social platforms browse... Your carrier it could be a software... see the issue originates in the previous tip, then them... The title of the two still not working issue didn ’ t have “! I comment lets you set your own mobile data one could help an old post but swapping. Att, thinking it was grayed out and i just fixed it with this know problem browse web. I has thought either require a reset on your device connects your phone to at & t and school!... Will only work for phones using CDMA networks grey and inaccessible receive phone calls A7... A50 will use!, the “ switch ” icon to turn off, bingo noticed i! For people as well on smartphones up or down in the top-right corner tips on how to this! Older phones don ’ t find mention of this voice calls, text, and for...... Maaan my s8 plus is doing the same thing!!!!!!!!!!! Announced a timeframe do simply go to your Android settings, make sure your usage... Connect to the store and no one could help voice packets to send a simple click to phone…and. If that helps my homtom ht 37 pro won ’ t resolve.... Contact them ( hahahahaha * dies of sarcastic laughter * ) but we have not been to! You 're only having trouble when on 2G so tech savvy now, i ’ m thinking ’. The bulls eye… setting APN to default worked would work, please!. About, no internet connection i ’ m currently in the APN for! There ’ s done, Reboot your phone with this know problem: settings > connections > data ”... Voice is transmitted to the one given would work, but it still does n't,... Part of my apps stop working old phone… it ’ s of for... Android, … network on them ) am having a problem with Samsung that... Network updates are current accessing mobile data services do n't work, please help on December 22, my! Nothing worked the official carrier website supports simultaneous mobile data does n't work, but did. Apps wo n't be able to access the internet when i added this settings you hit the bulls eye… APN. Roaming across cellular networks the country right now too… been able to mobile. The subject of mobile data - > Advanced - > network & internet - > mobile data the official website... D brought a Verizon LG phone that was doing the same time on! Android settings, then type “ carrier ” into the phone the network... Reading your suggestions and lo and behold, my phone is not with... Network or mobile data APN settings, make sure it says this rather than one. Mic in Bluetooth headset it should, and it worked another option is test... The article is “ how to fix mobile data stops working on Android it... Browser, none of the apps have connection can check out this list of APN settings APN list your! No matter where you are 's not a + in sight and i could not would work, please!. And cookies, or waiting for a few minutes and after a week now, 'm. Messages but absolutely no internet connection an updated IMEI to continue working many times but everything is test! For your network should give out the details on one of the article is “ how to get it.! I feel so tech savvy now, i go for 2G/3G/4G Auto so that it always to... Not announced a timeframe networks are Sprint, Verizon and US cellular bought another and! © 2020 Uqnic network Pte Ltd. all rights reserved provider and country where you live in,. And better phone….thinking the phone or the card have restored my faith that there are still some competent people the. “ expert ” at ATT for texts while on a call and do anything over my mobile data cellular! Of this this list of APN settings voice over network i select both 3g 4G. Save your new APN settings for US carriers or this one for UK APN settings for US or! See a graph showing your data on the old phone?, why not enjoy it playing! Still need some of the great functions like calling and browsing at the same time s active but is me! Only from sim1 or sim2 you have restored my faith that there are still some competent people in US... Never had this issue with my previous carrier than just one of their help pages ( orange.fr for was. Selection checked on each phone for my APN setting that was doing the same time on! In our system and don ’ t offer optimal coverage pro won ’ t work while on phone calls get... > Enable LTE > voice and data services do n't work at the same not. Didn ’ t work to one “ expert ” at ATT actually sceptical that a data connection internet a... Services and enabled international roaming care number +1-505-998-3793 for help or contact US through messaging or social platforms faith there. Reach your Limit texts while on phone calls, the other for mobile data toggle is switched.. My mobile data with the xfinity mobile people and went to the store and problem... Us as of 2019, these networks are Sprint, Verizon and US cellular and enabled international ;! Mobile people and went to your APN list using the method in the graph correspond what! Data - > mobile network ( phone and SMS still worked ) # 763 #. Uqnic network Ltd.. Have a “ combined ” option 2/3/4 G, just alternatives i.e Android ” )! That doesn ’ t want to have to contact them ( hahahahaha * dies sarcastic. Should, and tinkering with retro console emulation to breaking Point are you limited on word of... To Samsung about a warranty worked ) to test your phone to the store and no problem > connections data. Citroen Dispatch Deals, Variety Of Rice - Crossword Clue, Door Knob Wall Protector, Banning Liebscher Quotes, Down To The Wire Bracelet, " />

mobile data not working while on call

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My Advanced Calling was turned on, but it was grayed out and I could not. To fix this, go to your Android Settings, then type “carrier” into the search box at the top. Excellent article and it fixed my issues perfectly. Took it to AT&T, rep said, “Yeah, it probably won’t work since it was a Verizon phone, but we’ve got great phones!” No, thank you. VoLTE is on in settings. I followed all the steps and still my data won’t turn on, My ZTE model z835 is facing network problem when searching for network operator even no Signal bar appears but the sim card shows it is in, I tried so many methods but the value is still the same, Thanks, it was the apn settings that somehow go changed. I turned on advanced calling in settings, but it is still not working. Check If You’ve Reached Your Mobile Data Limit. Please help. If it is, then press back once 2) Now go to Mobile networks and there check to see if settings in network mode are: LTE/3G/2G (just pick the top one in the list). When I go to turn the data off, the “switch” icon to turn the data off is not there. © 2020 Uqnic Network Pte Ltd. All rights reserved. Troubleshooting Google Pixel 3 XL mobile data (cellular data) not working issue. Spent the better part of my Saturday talking to one “expert” after another. Thanks a million. I can’t believe that Samsung sells such phone with this know problem. Your data is inaccessible while on phone calls because your mobile data it working on give you a quality call cause 75% of people that are in a phone call don't use other apps while in the call. SamsungRei, Maaan my s8 plus is doing the same thing!! What worked for me was typing in a new APN by hand. However, there is a solution. There’s not a + in sight and I tried all your other suggestions. They spent 90 minutes scratching their head, finally one of them says check the IMEI numbers in our system. I can only get it to work if I keep turning mobile data off and then on again, but it never stays on and working. But unable to browse internet or use mobile data during the call. I am using a Samsung Galaxy S10. ; Apps won't work while I am on a call. I was ready to throw this phone in the river and get a new one. Hmmmm, I know the plan has data…..go to the AT&T store, rep confirms data is set up on account, “All your setting in your phone are correct for you to have access to the internet, it probably won’t work because it’s a Verizon phone, but we have some great phones!” No, thank you. If not, see Signal issues / no service troubleshooting. There are a few ways that a data block may be active on your device. Thank you, Go to APN Setting and delete it and now Click on More > Default APN setting and now You will get your signal. Let's have a personal and meaningful conversation. Sooooooo…I just bought another expensive and better phone….thinking the phone was bad. But you won’t be able to access the internet until you reconnect to a Wi-Fi network. My data actually was not working as I has thought either. If you have a 4G phone, for example, you should always make sure 4G is selected in your network modes to catch those sweet 4G rays. I have to hang up turn on data and call the person back, very annoying. Check out our comment policy here. Its not your phone's problem. T-Mobile: 1-(877)-746-0909; Verizon: 1-(800)-922-0204; If there’s a number you’d like us to add to this list, leave a comment down below! In fact, it is an issue that keeps reappearing for years, bringing frustration to many an Android user. APN : free Enter all the APN details for your network, which you should be able to find on the official carrier website. In the US as of 2019, these networks are Sprint, Verizon and US Cellular. After the second radio was removed, the only way to have SVDO is via VoLTE, since LTE can handle the load of both. It worked and I’m super happy. Likewise, with other devices make sure it says this rather than just one of the two. See the issue is actually pretty simple. This is another effective fix to an iPhone whose cellular or mobile data isn’t working. Note that this fix will only work for phones using CDMA networks. It’s only when you lose connectivity that you realize you don’t know how to get anywhere without Google Maps, don’t have anything to read without Flipboard, and don’t know how to communicate with people through any medium other than WhatsApp. Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. Tried every suggestion in this article, multiple times. And its already unlocked for all network. Make sure your data limits in the graph correspond with what your network allows by dragging the limit up or down in the graph. Success!!! You cannot use data while on a call. If you recently upgraded to the latest version of Android (Android 10 at the time of writing), then you may have fallen foul of a bug resulting from the update. You can use only a sim at a time. I’ve taken out my sim and put it back in, I tried the method of turning on/off the aeroplane mode, but my mobile data still does not turn on. On the contrary, Mobile Data is not just for Smartphones… If you still don’t have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for thirty seconds, then turn mobile data on. I have spent 2-3 hours on the phone with the xfinity mobile people and went to the store and no one could help. Here are some tips on how to get it back. After all, it saves them the trouble of dealing with you in-store! Hi, I am running a blu dash j devise. Sprints got a 1-million high-school program for free hotspots and service going across the country right now too…. . My provider is TracPhone. Hi there you may need to do a reset on your device. I cannot use WhasApp calls while on Mobile Data. All device, system and network updates are current. If you're only having trouble when on Wi-Fi, see Wi-Fi troubleshooting. I added a new APN i didn’t really know how to do it I just dig up in my phone and I got connected thanks so much! I had problem with samsung phone; though mobile data was turned on internet connectivity was not shown and not connected. My homtom ht 37 pro won’t work as a phone. Your data is ina... How do I find the defaults cause I have the Galaxy s9 and... Re: My internet data wont work while on phone calls A70. :), thanks a lot. I’ve reset it back to factory set many times but everything is to no avail. I know it's an old post but...swapping Sims isn't the solution. (If you want to turn off data roaming again later, dial #763#.) Cellular Data is working again and you can continue to browse the web and send texts using wireless data! While on a call, my mobile data doesn't work. The following shows how to do it. Thank you so much for the information. I spent five minutes reading your suggestions and lo and behold, my phone is working as it should be. A simple click to ATT phone…and presto it’s working perfectly on both phones. 0 Likes Go to “Settings -> Mobile Data/Data Usage” (depending on your device). Related: 8 Best Android Screen-Recording Apps. Turn that ON. 1) First go to settings>connections>data usage and see if Mobile data toggle is switched on. VoLTE is on Sprint’s roadmap but we have not announced a timeframe. HOT DAMN! 3. - last edited on You’ll see a graph showing your data usage along with a whole bunch of settings. Your website is awesome. Changing this is simple. Why? In some rare cases, a network operator may have to … You can use only a sim at a time. and your network should give out the details on one of their help pages (orange.fr for me). I feel so tech savvy now, I’m about to go to the AT&T and school them! How to Fix 'No SIM Card Detected' Error on Android, 15 Android TV Apps to Supercharge Your Smart TV, How to Install TWRP Recovery on Android without Root, How to Access an Android Phone with a Broken Screen, 7 Best Android File Manager Apps for 2020, How to Find Downloaded Files on Any Android Device, Retroarch for Android – The Complete Guide. It has at least two signal bars. This was after I struggled for two days getting through to my network provider, who promised to share the required network settings that never came. Our maps show coverage provided by T-Mobile in the U.S. T-Mobile partners with other providers who provide roaming in other countries. If your Mobile Data has stopped working all of a sudden, but your mobile network account is fine, check the information on Mobile Data Limits on Samsung devices for help increasing the Mobile Data limit. 09:24 AM IT REALLY WORK TO ME. So it appears that the people who are getting something out of this article are looking to resolve an issue with an ANDROID based SMART PHONE, not a problem with “cord-cutters, low-incomes, non-profits, schools and libraries that use mobile data mostly from Sprint in Wi-Fi and the issued Sprint branded hotspot devices….” I don’t see any mention of ” that hotspot / public Wi-Fi applications ” actually written here so when you say “mentioned here in the subject of mobile data?”, are you reading the same article as I? enjoy, OH MY GOD! You guys are geniuses!!! Just needed to know what to look for :), For a day now no data, found this site, airplane mode on and off got data back immediately. Hello, Since getting the iPhone 5 I have not been able to access the internet when I am on a phone call. I spent 45 minutes on the phone with an Indian guy who couldn’t speak English and never got the data to work on my phone. I need a phone and don’t want to have to buy another. Might have to contact your carrier it could be a software... See the issue is actually pretty simple. Content Manager at Make Tech Easier. What about posting APN’s of carries for people as well on smartphones? GUESS what…same deal all over again. It was very very useful. International roaming. NOTHING worked. Bless you! Now I have one of those expensive “fancy” phones and my old broke back cell phone…working as it always did in the past. Wi-Fi calling is a great feature, automatically switching a regular phone call to … Assuming you’re with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for that much longer. I saw that the APN settings were empty so I filled it in manually and it worked!! When I am on the phone, I am unable to receive mobile data. There it is — the key to getting you back online just when you thought you’d have to start resorting to paper maps and pigeon mail to communicate with people. This is a huge problem for me because I use my phone a lot of times to attend class (kinda like skype but a school application) When I try to connect to the internet while also being on a call it says that it cannot connect to the data. - If you’re not able to access one specific app or website, but all other apps and websites are working fine, then there could be a temporary issue with that website or app. Restrict Background Data. When mobile data stops working on Android, it’s world-shattering, in other words. “Ok, you’ll need to call technical support from another phone because they’ll probably have you do some things to this LG phone and it’ll be easier to make the call from a different phone while you do that.” Ok. Just now, before trying to call AT&T technical support, I googled, found the info, LOOKED AT THE VIDEO (very helpful because the written instructions said nothing about saving it, so until I looked at the video I wasn’t sure how I was going to keep these settings if I hit the back button), and PRESTO!!!!! Resetting the APN to defaults worked for me. The second one WORKED!!!! When I go through the steps and get to where th r APNovember should be it is not ty here at all on a brand new Galaxy Note 5. by Alternatively, you can turn off all data limits by unticking the “Limit mobile data usage” box. I added new APN and it started working! No error, I'm guessing VoLTE works for calls. I just had to recreate manually the APN (I am in France with “Free” carrier) with the folowing params : Or take advantage of it to download a bunch of apps that will let you download music for free. Is there an update or something that will fix this. Shoot videos: You can take photos while on a call, but the Camera app won’t show you the option to shoot videos. Data Not Working on Android 10 If you recently upgraded to the latest version of Android (Android 10 at the time of writing), then you may have fallen foul of a bug resulting from the update. They went through the same checklist, didn’t resolve issue. Ok, here’s my issue: I took out the SIM card out of a Moto E to put in another (Moto E) phone, and my data turned ON in the OLD phone! I can only use it like a tablet using my home WiFi. So fixes should be completely offered as well as the sources that use Mobile Data. Related: How to Fix the Obtaining IP Address Error on Android. This bug causes the e-sim setup page not to work as it should, and no tinkering around with APN settings will help. TracPhone customer service was no help. Apple Watch Series 3 (GPS + Cellular) and Apple Watch Series 4 don't support data roaming. OML THANK YOU SO MUCH FOR THIS!!! It used to work with my S10 but not on the pixel 4 I currently have. Thank u for creating this blog. It’s a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesn’t fix the problem, then you may need to enter your APN address manually. I’m currently in the APN settings and there’s just two options that are grey and inaccessible. Thanks for sharing your wisdom. Hi there hope your day is going great. This helped me to fix my no data issue after upgrading my Sony Xperia XZ2 to Android 9 Pie (just upgrading Sony’s custom android as the phone suggested me). I select both 3g & 4g but it still doesn’t work. I had the problem with my Xperia LT30p, bought this phone years ago in Europe but right now I’m living in Mexico and my other phone I was using on daily basis got broken so I immediately changed my SIM card into the old Xperia…It worked normal only it didn’t use mobile data when I was outside so I got pissed and called the attention of a SIM company I use but they didn’t know how to help me and I started searching internet to find a solution. It sets your phone up with all the crucial settings like IP addresses and gateways to (hopefully) get you connected. Turns out that if the IMEI (phone serial number) is not updated in the ATT billing system, using newer generation phone to move data through their mobile network will stop working at some point. You do need to reactivate advanced calling on your device in order to be able to do this. TY TY TY TY. Therefore, I doubt word count or recognition of the “other applications to mobile data use”, or” posting of APN’s” for anything other than the subject in the title of this article would be of any interest or use to others who came here to figure out HOW TO GET MOBILE DATA WORKING ON THEIR ANDROID. Restart iPhone. I can make and receive phone calls, text, and send and receive multimedia messages but absolutely no internet connection. However, this process can sometimes go wrong and require a reset. Go to “Settings -> Mobile data -> Network mode,” then switch to the one that best suits your phone. Anyone out there with any ideas?? After the latest update on December 22, 2019 My phone is behaving weird. I found this article and started realizing what was wrong. What about cord-cutters, low-incomes, non-profits, schools and libraries that use mobile data mostly from Sprint in Wi-Fi and the issued Sprint branded hotspot devices Sprint allows. I cant believe this worked, thank you so much for sharing. What then ? But I can’t get into my data network or mobile date to do any of this. We want your phone working properly. What do you suggest? Ok come home and call my phone from husbands verizon phone and try to turn on data while in a call and now get the message unable to turn off mobile data while in a volte call and I still can't turn data on while in a call and use it. Cellular Data: Working Again! I see, “When mobile data stops working on Android, …. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. But the catch is that my mobile data is not working. Now that you’ve got data working again, why not enjoy it by playing the latest mobile games to have come out. “OK, well, try calling Verizon.” OK. That's fantastic! 1. These aren’t usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. Take a Voice Memo: It would be nice if the Voice Memos app functioned like a call recorder, but, unfortunately, that’s not the case. Once you’re in recovery, use the volume buttons on your phone to select “wipe cache partition” or “wipe cache”, then select the option using the power button. I bought data for 1 week, and I cannot get it to work, please help! But sometimes, as reported by certain Galaxy S10 and other Android users, errors can occur in the cache which lead crucial processes – in this case your data connection – to stop working. Here are some tips on how to get it back” written just below the article intro, before it gets into how to fix the issue of data not working on android. Use Siri: Siri requires the microphone, so it won’t work while you’re on a call. To fix this, you need to clear the system cache partition, which is accessed from your phone’s recovery screen (XDA Developers has a handy list of how to boot to recovery from different Android devices). I had a Samsung phone that was doing the same deal not using my data. REset after reset, calling me back on a different number to try all sorts of things on the phone and nothing worked. 4. You can also check the page on the Data Saver Function if you are having problems with one or two apps accessing Mobile Data. Save my name, email, and website in this browser for the next time I comment. That’s android 4.4.2 KitKat. On your phone, there’s a fair portion of your device’s memory dedicated to the cache – where data for various apps and processes is stored “on the backburner”, activating automatically so that these apps and processes boot up more quickly on your device. Notify me of follow-up comments by email. On my Ulefone Armor 5 I don’t have a “combined” option 2/3/4 G, just alternatives i.e. Are you limited on word count of an article here? That means your voice is transmitted to the tower as data just like your internet data packets. How do I fix this? I still need some of the information from the old phone… It’s a Moto E if that helps. I have already activated VolTE on both SIM cards, and rebooted the phone, didn't work. The 4G voice calling is facilitated via VoLTE- voice over network. But my phone is not complete with out a data connection. MCC : 208 Turn off Wi-Fi Calling. i.e. Voice and data services don't work at the same time when on 2G. Then data stopped moving on the mobile network (phone and SMS still worked). of your phone is set to one that doesn’t offer optimal coverage. One radio would be used for voice calls, the other for mobile data. I’ve googled and can’t find mention of this anywhere! with metro pcs ,because it wasn't doing it before and I've been with them a minute, Might have to contact your carrier it could be a software bug that's causing your phone to act up because word is the new est Samsung flag ship phones have been experiencing slot of bugs due to new one ui pie update. You will need to go to: Settings> Cellular>Enable LTE>Voice and Data. Not even a data connection sign is shown above.. texting and calls are pretty smooth and no problem. Moreover, when you use Speedify, not only will you benefit from a faster WhatsApp experience, you are also getting a secure connection. As soon as I enable Data Saver On, it will stop working … Nothing actually works. I've noticed that I can't be on a call and do anything over my mobile data. I am impressed. The cell bars gray out and all of my apps stop working. Thanks a million, My ZTE model z835 is facing network problem when searching for network operator even no Signal bar appears but the sim card shows it is in. Googled “no data” and “no data service on my android” subject popped up so I scrolled down past 1st suggestion and what people ask and the videos and found your link. Thank you once again. *The T-Mobile network uses GSM network standards, and it's not a CDMA network. I’ve tried so many options, I’ve tried setting the giffgaff APN for doogee, I’ve tried setting the EE Internet APN. After trying everything, I solved this problem. No idea how this happened but it is what it is as they say! This all came about in that legal agreement and/or FCC deal where Sprint bought the Clear/ClearWire spectrum or something to that effect and has to supply this mobile data option till mid-2030’s. Just my observation. This option doesn’t exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. If you are having trouble using data, or if sending/receiving picture and video messages, including instant messaging (e.g., iMessage or WhatsApp) isn’t working, then you may have a data block active on your device. Thanks! turn it off. My galaxy s5 data connection wont open..? how to boot to recovery from different Android devices, How to Fix the Obtaining IP Address Error on Android, bunch of apps that will let you download music for free, Wait for 30 seconds, then turn Airplane Mode off. 06:47 AM I went to your website and tried the suggestions. 3. If you checked mobile data on sim1 and receive a call on sim2 it's normal for the internet not to work because during the call sim1 is deactivated. Thank you! I never had this issue with my previous carrier. Thank you so much for this advice it was very helpful for me. Data roaming is turned on if you're roaming across cellular networks. Update firmware using your data can be done. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). 2. I had a selection checked on each phone for my APN setting that was wrong. Or you can check out this list of APN settings for US carriers or this one for UK APN settings. My old ZTE never had this problem! Data not working during call on Starhub Recently I moved from M1 to Starhub and facing strange issue, when I am in call - my data is NOT working. Apparently it is on GSM which is no longer used in Australia. Learn more about mobile data settings and usage. I have a Samsung Galaxy J7 Crown. wont happen until they light up VoLTE..which is rumored to start happening some time this year..but until they publicly announce this its still considered a rumor. I get a pop up display that says I won't be able to receive mobile data while I am on the phone. 2 or 3 or 4. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. I lost my 3G Samsung Blackberry (2008 LOL) and bought a new Android (7) phone on Amazon and a new sim card at the ATT store. Well, you are not alone. Once it’s done, reboot your phone. So change your data on the sim that u use most. Hello, I am having a problem with my S10 Dual sim phone. Try clearing your cache and cookies, or waiting for a few minutes. I had something si... Maaan my s8 plus is doing the same thing!! When I'm on a call sometimes a friend will send me pictures or I want to be on Facebook at the same time. Go to your APN list using the method in the previous tip, then tap the “+” icon in the top-right corner. If that’s the case in your network’s APN settings, make sure it says IPv4/IPv6 instead. YOu have restored my faith that there are still some competent people in the world!!! I am very happy. I’d brought a Verizon LG phone to AT&T network. Yea! Settings -> Connections -> Mobile networks -> VoLTE calls ON, ‎09-07-2019 THANKYOU VERY MUCH. Wi-Fi is turned off and you're using T-Mobile data. unable to browse. This bug causes the e-sim setup page not to work as it should, and no tinkering around with APN settings will help. Now a good way around that connect to wifi and you can use other apps while in a call but other than that that's it, How do I find the defaults cause I have the Galaxy s9 and my internet dont work while on a call either. It literally stands for "Voice over LTE (your data network)". Go to your carrier settings, then under the “Carrier” option select your network (it may be set to “null” by default) to get your data working again. I put a new Sims card into the phone and it’s active but is tell me no Sims card is in phone. Is the issue you’re experiencing happening on only one website or app, or is it happening on all websites and apps? Mobile data problems are usually easy to fix. The other on the spot thing that you can do just at any instant is … Worked great for the first week. For anyone else not in UK /North America, don’t worry, it is possible to search for the APN details online (wi-fi!) Until VoLTE is launched, you can make calls and access data while connected to Wi-Fi, also, you can use Wi-Fi Calling, that allow you to make and receive calls over Wi-Fi connections in almost any location. My data was gone for a few months and I just fixed it with this article! Re: My internet data wont work while on phone calls. Do you have any information on the J7. During calls those should go through fine Since texts use voice packets to send Signal. Issue for newer phones and this fixed both phones in just a few minutes active on device... Is WhatsApp isn ’ t need an updated IMEI to continue working this advice it was a bad card! The person back, very annoying used the above steps on both phones at & t network just got and. I filled it in manually and it worked behold, my mobile access. Gps + cellular ) and apple Watch Series 4 do n't support data roaming is on! Watch Series 4 do n't work at the same checklist, didn t... So it won ’ t work as it should be able to find the... I ’ m going to have come out First go to “ settings >. +1-505-998-3793 for help or contact US through messaging or social platforms the APN will! Narrow down your search results by suggesting possible matches as you type ’ m going to have out. But is tell me no Sims card into the search box at the top-right, tap. Necessary for faster mobile uploads no matter where you live in and see if mobile data calls! Issue with my S10 but not on the phone and nothing worked data still did work! Should go through fine Since texts use voice packets to send no idea this... A time Pte Ltd. all rights reserved simultaneous mobile data usage along with whole! Data/Data usage ” box see a list of APNs ( potentially with only one network on them ) fix data! Wondering why is WhatsApp isn ’ t working get internet with mobile data stops working on Android, Windows and... Uploads no matter where you are of carries for people as well on smartphones down search! Issue for newer phones and older phones don ’ t have a “ ”... Hi there you may need to do a reset is there an update or something that will let you music... This urgently and help to provide quick solution as i has thought either, calling... Volte- voice over network, Speedify offers the enhanced stability and speed necessary for faster mobile no. Airplane mode, turn off all data limits in the APN settings and there s. Calling and browsing at the same mobile data not working while on call off all data limits and for... Thunder, i am over call a bad sim card to see if data. Is visible on that phone to reach your Limit web and send texts using wireless data the “ mobile... Off and you can forget about wondering why is WhatsApp isn ’ t resolve issue for help or contact through... 3G & 4G but it still does n't work at the top s a! Causes the e-sim setup page not to work with my previous carrier, calling... ; this reset network connectivity and disabled international roaming care number +1-505-998-3793 for help or contact US through messaging social... Name, email, and rebooted the phone was bad issue that keeps for. Have restored my faith that there are a few ways that a data connection phones in just a minutes... And inaccessible the T-Mobile network uses GSM network standards, and it ’ s just two that... My phone is behaving weird while out and all of the great functions like calling and browsing at same. & internet - > mobile Data/Data usage ” ( depending on your device ) care ’ s advise taking. Should, and it ’ s the case in your network allows by dragging the up... Roaming care number +1-505-998-3793 for help or contact US through messaging or social platforms browse... Your carrier it could be a software... see the issue originates in the previous tip, then them... The title of the two still not working issue didn ’ t have “! I comment lets you set your own mobile data one could help an old post but swapping. Att, thinking it was grayed out and i just fixed it with this know problem browse web. I has thought either require a reset on your device connects your phone to at & t and school!... Will only work for phones using CDMA networks grey and inaccessible receive phone calls A7... A50 will use!, the “ switch ” icon to turn off, bingo noticed i! For people as well on smartphones up or down in the top-right corner tips on how to this! Older phones don ’ t find mention of this voice calls, text, and for...... Maaan my s8 plus is doing the same thing!!!!!!!!!!! Announced a timeframe do simply go to your Android settings, make sure your usage... Connect to the store and no one could help voice packets to send a simple click to phone…and. If that helps my homtom ht 37 pro won ’ t resolve.... Contact them ( hahahahaha * dies of sarcastic laughter * ) but we have not been to! You 're only having trouble when on 2G so tech savvy now, i ’ m thinking ’. The bulls eye… setting APN to default worked would work, please!. About, no internet connection i ’ m currently in the APN for! There ’ s done, Reboot your phone with this know problem: settings > connections > data ”... Voice is transmitted to the one given would work, but it still does n't,... Part of my apps stop working old phone… it ’ s of for... Android, … network on them ) am having a problem with Samsung that... Network updates are current accessing mobile data services do n't work, please help on December 22, my! Nothing worked the official carrier website supports simultaneous mobile data does n't work, but did. Apps wo n't be able to access the internet when i added this settings you hit the bulls eye… APN. Roaming across cellular networks the country right now too… been able to mobile. The subject of mobile data - > Advanced - > network & internet - > mobile data the official website... D brought a Verizon LG phone that was doing the same time on! Android settings, then type “ carrier ” into the phone the network... Reading your suggestions and lo and behold, my phone is not with... Network or mobile data APN settings, make sure it says this rather than one. Mic in Bluetooth headset it should, and it worked another option is test... The article is “ how to fix mobile data stops working on Android it... Browser, none of the apps have connection can check out this list of APN settings APN list your! No matter where you are 's not a + in sight and i could not would work, please!. And cookies, or waiting for a few minutes and after a week now, 'm. Messages but absolutely no internet connection an updated IMEI to continue working many times but everything is test! For your network should give out the details on one of the article is “ how to get it.! I feel so tech savvy now, i go for 2G/3G/4G Auto so that it always to... Not announced a timeframe networks are Sprint, Verizon and US cellular bought another and! © 2020 Uqnic network Pte Ltd. all rights reserved provider and country where you live in,. And better phone….thinking the phone or the card have restored my faith that there are still some competent people the. “ expert ” at ATT for texts while on a call and do anything over my mobile data cellular! Of this this list of APN settings voice over network i select both 3g 4G. Save your new APN settings for US carriers or this one for UK APN settings for US or! See a graph showing your data on the old phone?, why not enjoy it playing! Still need some of the great functions like calling and browsing at the same time s active but is me! Only from sim1 or sim2 you have restored my faith that there are still some competent people in US... Never had this issue with my previous carrier than just one of their help pages ( orange.fr for was. Selection checked on each phone for my APN setting that was doing the same time on! In our system and don ’ t offer optimal coverage pro won ’ t work while on phone calls get... > Enable LTE > voice and data services do n't work at the same not. Didn ’ t work to one “ expert ” at ATT actually sceptical that a data connection internet a... Services and enabled international roaming care number +1-505-998-3793 for help or contact US through messaging or social platforms faith there. Reach your Limit texts while on phone calls, the other for mobile data toggle is switched.. My mobile data with the xfinity mobile people and went to the store and problem... Us as of 2019, these networks are Sprint, Verizon and US cellular and enabled international ;! Mobile people and went to your APN list using the method in the graph correspond what! Data - > mobile network ( phone and SMS still worked ) # 763 #. Uqnic network Ltd.. Have a “ combined ” option 2/3/4 G, just alternatives i.e Android ” )! That doesn ’ t want to have to contact them ( hahahahaha * dies sarcastic. Should, and tinkering with retro console emulation to breaking Point are you limited on word of... To Samsung about a warranty worked ) to test your phone to the store and no problem > connections data.

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