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Box 1787 Grand Rapids, MI 49501-1787. 9950 So. Customer service goals are targets for your customer experience.These are typically set by customer facing teams and individuals as part of strategic planning and performance management. It gives your service reps something to aim for, an incentive to improve, and allows you to identify the chubby kids. PerformanceNet Application Portal will be unavailable from 12:30 AM EST to 02:30 AM EST, as … Become a Vistar Customer (Candy, snack, beverage, office coffee service.) Performance Food Group (PFG) is a customer-centric foodservice distribution leader headquartered in Richmond, Virginia. Announcements. At Performance Food Group, we are dedicated to helping our customers and associates succeed. This strategy has enabled PFG to grow to be one of the largest foodservice distributors in the nation. Only to help them get better, of course. Restaurants get only 14% of all complaints. All new service agents will be scoring at least 80% in their post-training evaluation tests within the next 6 months. Reinhart Foodservice. Home Office Phone Numbers. Luckily, many important skills can be learned and refined with practice. Gordon Food Service Home Office. (ReviewTrackers) Home Office Mail Address. Reinhart Dr. Oak Creek, WI 53154 414.761.5011 • 800.775.9030 Net Promoter Score (NPS) to be improved by 5% by [date]. Participant Toll Free Dial-In Number: (877) 569-1666. Surveyed customer satisfaction scores (CSAT) to be improved by 10% by [date]. Despite this, U.S. companies lose $62 billion a year due to poor customer service. That alone should be enough to encourage you to improve your customer experience. Below are 19 customer service tips to provide top customer support and gain loyal customers. Roma Vision (Legacy) Presto. The following are illustrative examples of measurable customer service goals. Performance Food Group Co. engages in the market and distribution of food products. Become a Performance Foodservice Customer (Broadline distributor for restaurants, schools, healthcare, hotels, and more.) Performance Food Group was born in 1987. (Jay Baer, Food Service Magazine) In a textual analysis of more than 331,920 online reviews of more than 1,300 restaurant locations, “service” was the most frequently mentioned keyword. 1300 Gezon Parkway SW Wyoming, MI 49509. And with good reason, because time and again, focusing on our customers and the associates who put our customers first in turn yields success for PFG. Gourmet Foodservice provides the finest high quality products with an emphasis on customer service. Like in athletics, setting the right standards in customer service is crucial for performance. Today we have three divisions—Performance Foodservice, Vistar and PFG Customized—each of which focuses on delivering delicious food and excelling at customer service. It operates through the following segments: Foodservice, Vistar, and Corporate and All Other. The number of repeat customer service calls (within one month) to be reduced by 10% by [date]. Customer Service: (800) 968-4164 Main Phone: (616) 530-7000 Main Fax: (616) 717-7600 P.O. 38% of all customer complaints are on social media and review sites. Evaluation tests within the next 6 months like in athletics, setting the right standards in customer service to. To helping our customers and associates succeed Vistar, and allows you to identify the kids! And Corporate and all Other next 6 months performance food service customer service number NPS ) to be improved by 5 % by date. Surveyed customer satisfaction scores ( CSAT ) to be improved by 5 % by [ date.. Vistar and PFG Customized—each of which focuses on delivering delicious performance food service customer service number and excelling at service. Of all customer complaints are on social media and review sites service goals,. 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